FAQ

  • What’s the difference between gold-filled and solid gold?

    Gold-filled jewelry has a thick layer of real gold bonded to a base metal, making it durable, tarnish-resistant, and more affordable than solid gold. It’s perfect for everyday wear with proper care.

  • How should I care for my necklace?

    To keep your jewelry looking its best, avoid water, perfumes, and lotions. Store it in a dry place and polish gently with a soft cloth if needed.

  • Can I choose my own charms?

    Our signature collections are curated with intention, but if you're looking for something more custom, feel free to message us! We love creating personalized pieces when possible.

  • Will my necklace look exactly like the photo?

    Sette Storie and the other charm necklaces are one-of-a-kind. The photo represents the style and vibe, but each necklace is unique — that’s the magic!

  • How are the necklaces made?

    Each piece is handcrafted with care using high-quality materials, including gold-filled or silver chain and thoughtfully selected charms. Every necklace is made to feel personal and meaningful.

  • Necklace Size guide

    All Grazie Mila necklaces are made with a standard chain length of 18 inches unless otherwise noted. This length typically sits right around the collarbone for most people — a flattering and versatile fit for everyday wear.

    Need a different length? Send us a message — we’re happy to customize chain length for you whenever possible.

  • How long does it take to ship my order?

    Because of the custom nature of our Jewelry, please allow 5-7 business days for your order to be prepared before it ships. You’ll receive a confirmation email with tracking information once your package is on its way.